Frequently Asked Questions

What products do you sell?

We offer a selection of women’s clothing, including Maxi Dresses, Mini Dresses, Party Dresses, and Tops.

Where do you ship?

We currently ship within the United States only.

How long does order processing take?

Orders are usually processed within 1–3 business days after payment confirmation.

How long does delivery take?

Standard delivery usually takes 4–7 business days after processing.

The estimated total delivery time is 5–10 business days.

How much does shipping cost?

  • Free standard shipping on orders over $75
  • $6.99 standard shipping on orders of $75 or less

The shipping cost will be shown at checkout before payment.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information.

Tracking details may take up to 48 hours to update.

Can I change my shipping address?

Please contact us as soon as possible if you need to change your shipping address.

We cannot guarantee changes after the order has been processed or shipped.

Can I cancel my order?

You may contact us to request a cancellation before the order is processed.

Once the order has been shipped, it cannot be canceled.

What is your return period?

You may request a return within 30 days of receiving your order.

Returned items must be unworn, unused, unwashed, and in their original condition with tags and packaging.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

How long does a refund take?

Approved refunds are issued to the original payment method within 7 business days after the returned item has been received and inspected.

Your bank or payment provider may take additional time to show the refund in your account.

Do you offer exchanges?

We do not offer direct exchanges.

You may return an eligible item and place a new order for a different size, color, or product.

What should I do if I receive a damaged or incorrect item?

Contact us within 48 hours of delivery.

Please include your order number and clear photos of the item and packaging.

What payment methods do you accept?

Available payment methods are displayed during checkout.

All payments must be successfully approved before an order is processed.

Are product colors exact?

We try to display product colors as accurately as possible.

Colors may appear slightly different depending on your device, screen settings, and lighting.

How can I contact you?

Business Name: wisewomanboutique
Email: info@wisewomanboutique.shop
Phone: +1 419-702-7200
Business Address: 222 W 2nd St, Lakeside, OH 43440, United States
Business Hours: Monday–Sunday, 12:00 PM–6:00 PM Eastern Time