Refund policy
Last Updated: July 27, 2026
This Return and Refund Policy applies to all purchases made through wisewomanboutique.
Return Period
You may request a return within 30 days of receiving your order.
Return requests submitted after 30 days may not be accepted.
Return Eligibility
To qualify for a return, the item must be:
- Unworn, unused, and unwashed
- In its original condition
- Free from stains, odors, makeup, or damage
- Returned with all original tags and packaging
- Accompanied by proof of purchase or the order number
Items that do not meet these conditions may not qualify for a refund.
Non-Returnable Items
The following items cannot be returned:
- Final-sale or clearance items
- Gift cards
- Items damaged through misuse
- Items showing signs of wear, washing, alteration, or perfume
- Items returned without their original tags
- Products marked as non-returnable on the product page
Starting a Return
Before sending an item back, contact us at:
Email: info@wisewomanboutique.shop
Phone: +1 419-702-7200
Include your order number, the item you wish to return, and the reason for the return.
Items returned without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service. We are not responsible for returned packages lost or damaged during transit.
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery. Include your order number and clear photographs of the item and packaging.
After reviewing the issue, we will provide return instructions, a replacement, or a refund when appropriate.
Refunds
Once the returned item is received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 7 business days.
Your bank or payment provider may require additional time to post the refund to your account.
Partial or Refused Refunds
A refund may be reduced or refused if the returned item:
- Has been worn, washed, or altered
- Is stained, damaged, or missing parts
- Has missing tags or original packaging
- Is returned in a condition different from when it was delivered
- Does not meet the return requirements stated in this policy
Exchanges
We do not offer direct exchanges.
To purchase a different size, color, or item, return the eligible product and place a new order.
Order Cancellations
Contact us as soon as possible if you need to cancel an order.
We cannot guarantee cancellation after an order has entered processing or has been shipped.
Contact Information
Business Name: wisewomanboutique
Email: info@wisewomanboutique.shop
Phone: +1 419-702-7200
Business Address: 222 W 2nd St, Lakeside, OH 43440, United States
Business Hours: Monday–Sunday, 12:00 PM–6:00 PM Eastern Time